{"id":342,"date":"2015-08-12T15:15:30","date_gmt":"2015-08-12T15:15:30","guid":{"rendered":"http:\/\/rightplacecall.com\/?p=342"},"modified":"2022-05-31T11:26:26","modified_gmt":"2022-05-31T11:26:26","slug":"superviseur-expert-appels-sortants","status":"publish","type":"post","link":"https:\/\/www5.rightplacecall.com\/?p=342","title":{"rendered":"Superviseur expert appels sortants"},"content":{"rendered":"<p>Animer et encadrer une \u00e9quipe dont vous d\u00e9veloppez les comp\u00e9tences et assurez la motivation.<br \/>\nGarantir la bonne application des process<br \/>\nAssurer le bon fonctionnement de votre \u00e9quipe<br \/>\nVeiller \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs fix\u00e9s<br \/>\nG\u00e9rer les reporting et remonter les dysfonctionnements d\u00e9cel\u00e9s<br \/>\nFaire des \u00e9coutes et garantir la mont\u00e9e en comp\u00e9tence de vos collaborateurs<br \/>\nFaire respecter les r\u00e8gles de vie de l\u2019entreprise<\/p>\n<p>Comp\u00e9tences requises :<\/p>\n<p>Excellente ma\u00eetrise de la langue fran\u00e7aise (\u00e0 l\u2019oral comme \u00e0 l\u2019\u00e9crit) avec une bonne \u00e9locution<br \/>\nRigueur, m\u00e9thodologie, autonomie et capacit\u00e9 d\u2019analyse<br \/>\nExcellente communication<br \/>\nCapacit\u00e9 \u00e0 f\u00e9d\u00e9rer une \u00e9quipe d\u2019agent autour des objectifs op\u00e9rationnels fix\u00e9s par le client<br \/>\nDynamisme, r\u00e9activit\u00e9, cr\u00e9ativit\u00e9 et anticipation<br \/>\nConnaissances dans le domaine du t\u00e9l\u00e9marketing<br \/>\nLeadership<br \/>\nCulture du r\u00e9sultat<br \/>\nExp\u00e9rience dans un poste similaire minimum un an.<br \/>\nsalaire \u00e0 n\u00e9gocier<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Animer et encadrer une \u00e9quipe dont vous d\u00e9veloppez les comp\u00e9tences et assurez la motivation. Garantir la bonne application des process Assurer le bon fonctionnement de votre \u00e9quipe Veiller \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs fix\u00e9s G\u00e9rer les reporting et remonter les dysfonctionnements d\u00e9cel\u00e9s Faire des \u00e9coutes et garantir la mont\u00e9e en comp\u00e9tence de vos [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[5],"_links":{"self":[{"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/posts\/342"}],"collection":[{"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=342"}],"version-history":[{"count":1,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/posts\/342\/revisions"}],"predecessor-version":[{"id":5370,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/posts\/342\/revisions\/5370"}],"wp:attachment":[{"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=342"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=342"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}