{"id":280,"date":"2014-12-16T08:58:34","date_gmt":"2014-12-16T08:58:34","guid":{"rendered":"http:\/\/rightplacecall.com\/?p=280"},"modified":"2022-05-31T11:24:54","modified_gmt":"2022-05-31T11:24:54","slug":"superviseur-appels-sortants","status":"publish","type":"post","link":"https:\/\/www5.rightplacecall.com\/?p=280","title":{"rendered":"Superviseur appels sortants"},"content":{"rendered":"<p>Animer et encadrer une \u00e9quipe dont vous d\u00e9veloppez les comp\u00e9tences et assurez la motivation. Garantir la bonne application des process Assurer le bon fonctionnement de votre \u00e9quipe Veiller \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs fix\u00e9s G\u00e9rer les reporting et remonter les dysfonctionnements d\u00e9cel\u00e9s Faire des \u00e9coutes et garantir la mont\u00e9e en comp\u00e9tence de vos collaborateurs Faire respecter les r\u00e8gles de vie de l\u2019entreprise.<\/p>\n<p>Comp\u00e9tences requises :<\/p>\n<p>Excellente ma\u00eetrise de la langue fran\u00e7aise (\u00e0 l\u2019oral comme \u00e0 l\u2019\u00e9crit) avec une bonne \u00e9locution Rigueur, m\u00e9thodologie, autonomie et capacit\u00e9 d\u2019analyse Excellente communication Capacit\u00e9 \u00e0 f\u00e9d\u00e9rer une \u00e9quipe d\u2019agent autour des objectifs op\u00e9rationnels fix\u00e9s par le client Dynamisme, r\u00e9activit\u00e9, cr\u00e9ativit\u00e9 et anticipation Connaissances dans le domaine du t\u00e9l\u00e9marketing Leadership Culture du r\u00e9sultat Exp\u00e9rience dans un poste similaire minimum un an.<\/p>\n<p>salaire \u00e0 n\u00e9gocier<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Animer et encadrer une \u00e9quipe dont vous d\u00e9veloppez les comp\u00e9tences et assurez la motivation. Garantir la bonne application des process Assurer le bon fonctionnement de votre \u00e9quipe Veiller \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs fix\u00e9s G\u00e9rer les reporting et remonter les dysfonctionnements d\u00e9cel\u00e9s Faire des \u00e9coutes et garantir la mont\u00e9e en comp\u00e9tence de vos [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[5],"_links":{"self":[{"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/posts\/280"}],"collection":[{"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=280"}],"version-history":[{"count":1,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/posts\/280\/revisions"}],"predecessor-version":[{"id":5352,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=\/wp\/v2\/posts\/280\/revisions\/5352"}],"wp:attachment":[{"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www5.rightplacecall.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}